2big Network dead, no leds, no spin-up.

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Tortax
Posts: 3
Joined: Sun Oct 27, 2013 1:35 pm

2big Network dead, no leds, no spin-up.

Post by Tortax » Sun Oct 27, 2013 2:06 pm

Hi all,

After a power failure I got a dead NAS.
When i plug the power-cord in all leds flicker very briefly on and then stay off, same when I pull the power out.

I measured all voltages and at first sight all seems ok.
I have 1.8V, 2.55V, 3.3V, 5V and 12V

The Marvell chip stays cold, I thing the firmware is a goner.
Also nothing on TX @ J2 (0V all the time)

Is there a way to do some tests from JTAG or so?

Mijzelf
Posts: 6224
Joined: Mon Jun 16, 2008 10:45 am

Re: 2big Network dead, no leds, no spin-up.

Post by Mijzelf » Sun Oct 27, 2013 7:41 pm

Have you measured the voltages while powering on the box? And have your tried to boot without disks?
Tortax wrote:The Marvell chip stays cold
AFAIK that is normal. I have several boxes here where I can't feel if the box is powered on or not, by touching the SoC.

Tortax
Posts: 3
Joined: Sun Oct 27, 2013 1:35 pm

Re: 2big Network dead, no leds, no spin-up.

Post by Tortax » Sun Oct 27, 2013 10:42 pm

Hi Mijzelf,

The voltages are measured without the disks.
But even with the disks in place I'm unable to power-on the box.
The leds won't go on for any of the power button states (off auto or on).

As for the Marvell chip i didn't know they ran so cold, just assumed it would get warm.

Mijzelf
Posts: 6224
Joined: Mon Jun 16, 2008 10:45 am

Re: 2big Network dead, no leds, no spin-up.

Post by Mijzelf » Mon Oct 28, 2013 11:47 am

That sounds bad. When the voltages are OK, and nothing is on the TX, it looks like the CPU isn't powered or dead.

About jtag, here is some information about the Edmini V2 (which is supposed to be highly comparable to the 2Big), and it seems the flash is not directly accessible through jtag. So if the flash is gone, it's not easy to reload it over jtag.

Tortax
Posts: 3
Joined: Sun Oct 27, 2013 1:35 pm

Re: 2big Network dead, no leds, no spin-up.

Post by Tortax » Mon Oct 28, 2013 10:26 pm

Damn.

It could be I missed a broken voltage line, there is probably no service manual for this product?

Wondering what that Xilinx CPLD is for.
My guess is that it keeps the time and regulates the auto power-on and sleep, but i'm not sure.

Thnx for the tip, I'l try to get some JTAG going.

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