Thank you for the response.
When I do ping the drive (with the name I had originally given), I get "Ping request could not find host <drive name>". Can you have a look in the status page of your router, to see if the disks requests an IP address? And if yes, try to ping that address instead.
Can you please let me know what you mean looking at the status page of the router. So, I go to the website of my router and then do what. I am a complete non techie, so just oblivious of these steps.
is there a web interface for this drive?Well, yes. If you don't know that, how did you configure the box?
Well I configured it about 4 years ago, and since then have not needed the web interface, so now I don't even know what the web interface is.