I experienced the same thing using PuTTy, under Windows. I have a PL2302 TTL cable and the driver that I've found not worked correctly. That's why I saw a blank window. Because I have some Linux machines aswell, I tried to install and configure minicom on my Ubuntu 16.04 LTS (x64) PC, and yes, it worked.

Maybe your box is not completely dead, because the issues that you have experienced aren't seem like software issues...
