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PostPosted: Mon Feb 06, 2017 10:00 am 
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Joined: Thu Jan 19, 2017 9:29 am
Posts: 1
Dear Forum Members!

I own an NSA325 since 3 years, this is version 1. It has two 3TB disks mirrored (RAID1).
I cannot reach it any more. It does not show up in the NSA Seeker at all.
I looked up its IP address, using that I could reach the public folders via IP address in the windows explorer. But if I wanted to reach any folder with Admin authorization it did not accept my logon. However I could open the configuration page with the same user.

Today I cannot connect to it any more at all, even if I lookup the IP I cannot reach the folders.

I have the latest available firmware.

Has someone faced similar issue? How could you solve it?
Any alternative ideas for solution?

Currently I consider to get an external closure for my disk to see whether the data is ok.

Thanks and best regards,
Peter


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PostPosted: Fri Feb 24, 2017 9:33 am 
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Joined: Mon Jun 16, 2008 10:45 am
Posts: 6091
Did you already try a factory reset? Keep the reset button on the back until it has beeped 3 times. This won't touch your files.


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PostPosted: Mon Mar 13, 2017 8:36 am 
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Joined: Mon Mar 13, 2017 8:33 am
Posts: 1
I have the same problem with my NSA325v2. It's unreachable since last friday.......i don't know why and what to do.

I tried light reset and hard reset but nothing happened....... :cry:


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PostPosted: Tue Mar 14, 2017 9:23 am 
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Joined: Mon Jun 16, 2008 10:45 am
Posts: 6091
You can try without disks, and/or try the Upgrade key. (Probably a downgrade key in your case)


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