2Big NAS Welcome screen issue

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Deacq
Posts: 5
Joined: Tue Jun 03, 2014 5:09 pm

2Big NAS Welcome screen issue

Post by Deacq » Tue Jun 03, 2014 5:26 pm

Hello,

When I login in to the 2 Big NAS dashboard then click on the 'General Setting' at the bottom left of the Welcome screen, I receive the error message 'Error retrieving the information. Try to reload the page'.

Could someone please tell me what does this mean? How do I reload 'the page'? What page is it referring to?

Thanks.
Deacq

Mijzelf
Posts: 6196
Joined: Mon Jun 16, 2008 10:45 am

Re: 2Big NAS Welcome screen issue

Post by Mijzelf » Wed Jun 04, 2014 7:09 am

The web page you are looking at. Press F5

Deacq
Posts: 5
Joined: Tue Jun 03, 2014 5:09 pm

Re: 2Big NAS Welcome screen issue

Post by Deacq » Fri Jun 06, 2014 3:30 am

Thanks for your reply. I pressed F5, the page refreshed but the same error message came up. The information for General Settings isn't coming up. It's as if a link or connection is broken somewhere.

I click on the 'Hardware Monitoring' button and information shows up, so that seems to be ok.

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