Drives (2) Lenovo /Iomega 35541 EZ Media & Backup Center 2TB NAS Network Hard Drive
Firmware Version: 4..0.6.19294 (Current as of 2014-01)
Iomega 35541 EZ NAS's(s) at DEFAULT settings. (Beyond Media Server being turned off)
No Cloud, torrent, nor any Iomega software installed. (OS detecting NAS drives- Drives are not mapped- doing direct file transfers - 99.99999% of time drives are idle)Lenovo/Iomega NAS's dropping off network Win7, Win8 @ RandomPROBLEM:
NAS's are dropping off the network at random, it's been going on since June 2013.
I've tried different routers, switches, Power settings are at MAX so network cards doesn't go to sleep, etc
This has been happening with the shipped firmware, all the firmware revisions up to this point- Firmware on machine making (3) firmware revisions. Firmware is current.
OS's /PC's on Network
Network type set as "Work".
Win7 x64 PC=Wired (Office PC=Most of the time it's either ON or OFF=)
Win7 x86 PC=Wired (Media Center PC= will go to sleep /wake up as needed)
Win7 x64 laptop =Wifi (Rarely used, may jump on off network to cruise net while watching shows recorded by Media Center PC)
Win8 x64 (laptop) =Wifi (For testing purposes)
Firewall= Win7 built in Firewall on Win7 machines.
A/V= Nothing besides MSC (Microsoft Security Essentials, real-time protection on.)
*Win8 machine has a security suite IIRC called Webroot (It's a family members machine that I'm trying to set up a Win7/Win8 dual boot on Win8 OEM on GPT partition scheme.. by "adding" it to the already installed Win8 install- not having much success on that) Not really part of the network.
A couple of days ago I read a post about some OS's having problems with long file names. Upon seeing that I remembered I had put a "-" in the NAS file name.
LenovoEZ02I thought that was the solution but problem persists.
99% of the time the drives are idle, They are NOT being used via the Media Center to "record" shows to or stream video from.
Mostly they are for data storage, Downloading content to so it's accessible to all the PC's on the network, occasionally I might playback video files, etc.
Spin down time is set to 15mins (I was having problems with that, but I think it was due to using FireFox 26.0, Used IE and I "think" that issue is ok)
When the drive(s) drop off the network:
They don't show up on left hand side of pane as shown in PIC #1 in "Network"
They don't show up in top center of pane , pic1 where it shows "Computers"
I cannot navigate directly to the drive(s), save, open content to drive(s).
If I'm lucky, depending on file type the OS remembers the drive is "there" and I can save a file to drive even when it's not showing.
Rebooting the drives / entire network is hit or miss - I think. Rebooting the router alone /and the switch, ditto. IIRC, right now my brain is fried.When the NAS (or NAS's, plural) drop off the network, In the network pane they show up as "OTHER DEVICES",
2014-01-10_-_NAS 's dropping off network at random.JPG
By clicking the icon in the "other devices" section
I can access the interface
of the drive itself. (But not the files thru file explorer)
2014-01-10_-_NAS 's dropping off network at random_Interface of NAS-but cannot access files.JPGWhen they have dropped off the network they may or may not show up in the network map: Here they are showing:
2014-01-10_-_NAS 's dropping off network at random_Interface of NAS-but cannot access files_Normal.JPG*Dropped off the network meaning they are not showing on the extreme left hand side in windows file explorer, that lists drives /drive letters towrd the bottom saying "Network, and they are not displayed in the upper most panel in the center, 1st pic
Network is connected as such:
Motorola NVG-510 Uverse modem configured with static IP, DHCP off, wireless OFF.
"Gateway" in network map is Currently a Linksys E-2000 doing the routing with DRD-WRT firmware DHCP on and it assigning IP addresses>SWITCH, 8-port D-Link Gigabyte unmanaged Go-SW-8GE.
Go-SW-8GE feeds Win7 x64 PC=Wired directly. Switch also feeds a secondary 8-port unmanaged switch (TRENDNET TEG-S82G H/W V1.0R) the Win7 x86 PC=Wired (Media Center PC= will go to sleep /wake up as needed) is attached to.
There are additional devices attached to the switches.
Go-SW-8GE = Obi-110 VOIP, HP LaserJet 4000n Network Printer
TRENDNET TEG-S82G= Media Center PC, 3 Silicon Dust HD HomeRun OTA tuners, Sony BlueRayNo pic...
I have not installed any additional software, NOR "MAPPED" the DRIVES.
I have tried different routers and moved the switches around.I have read it is a OS issue, in the way devices are polled. Win7 has problems "polling" devices on the network.
Q: Is installing the Lenovo Network software app (Forgot the name as I don't use it) the trick? EG: It polls the drives?
Is the "Trick" to "Map" the drives, giving them a drive letter?
Maybe it's the old HP LaserJet 4000n Network Printer?
Unmanaged switches going into power-saving mode? How the heck do you test for that?
Wish I had a high end switch around. Troubleshooting as in removing devices is a real pain due to where they are located. Anytime I mess with the Media Center, wife isn't too happy if it's down and her shows didn't record.
NOTE to self: Make one line posts. EG: HELP ME!!!.
When you make it too wordy it scares people. Hope I haven't been too wordy, just trying to give at much info as I can right off the bat.