Iomega STORCENTER IX2-200 cant access users

[dba7108]

I have a STORCENTER IX2-200 CLOUD EDITION in my office with 3 machines hooked up via the router. I cant seem to access users when I enable the security. If i disable security i can get in. This is happening on Windows XP and 7. Can anyone shed any light?

If i enable security I get the following windows error: \\iomega\kate is not accessible. you miht not have permission to use this network resource. access is denied.

all the machines are logged on as administrator.

I did fix this problem although only for a few hours after speaking to Iomega. They advised to use the Net Use command and delete all connections. Ive forgotten what it was now as they remote accessed in.

thanks