NAS540 webui login problem

Mindspeed Comcerto 2000 based
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Cirip
Posts: 10
Joined: Tue Mar 15, 2016 4:06 pm

NAS540 webui login problem

Post by Cirip » Sun Oct 23, 2016 9:26 am

Hi All!

I have a problem with my NAS540. Everything works fine but when I try to login thru web interface after I add the username/pw there is a white blank screen and I can't go to the admin page. I tried it from two PC, IOS, and Android without success. I tried three browser too. SSH and all the things works just the login not. I tried to restart manualy and thru SSH but no changes.

The login stop at

Code: Select all

http://nas540/r49971,/desktop,/
address.

Have you any idea?

Mijzelf
Posts: 6251
Joined: Mon Jun 16, 2008 10:45 am

Re: NAS540 webui login problem

Post by Mijzelf » Mon Oct 24, 2016 10:22 am

Did you update the firmware recently?

Cirip
Posts: 10
Joined: Tue Mar 15, 2016 4:06 pm

Re: NAS540 webui login problem

Post by Cirip » Mon Oct 24, 2016 7:06 pm

Yes but I don't know what is the current firmware in the device.
Do you have any suggestion?

As I remember the last thing was a package update but I don't remember what was it.

Mijzelf
Posts: 6251
Joined: Mon Jun 16, 2008 10:45 am

Re: NAS540 webui login problem

Post by Mijzelf » Tue Oct 25, 2016 8:33 am

When you update the firmware, it gets another revision number, which reflects in the URL. The 'entry page', http://nas540, contains a redirect to the actual page, http://nas540/r49971,/login.html, when I'm not mistaken. Unfortunately the browser caches this redirect, which means it doesn't work anymore when the revision changes. So the cache should be cleared if you have problems with the webgui after a firmware updata.

Cirip
Posts: 10
Joined: Tue Mar 15, 2016 4:06 pm

Re: NAS540 webui login problem

Post by Cirip » Wed Oct 26, 2016 4:57 pm

Ok but I cleared all the cache and for one try I install a new browser (Mozilla) and tried but the same problem occurs.

And the

Code: Select all

http://nas540/r49971,/desktop,/login.html
page works without problem so I think the problem is not with the numbers.

Mijzelf
Posts: 6251
Joined: Mon Jun 16, 2008 10:45 am

Re: NAS540 webui login problem

Post by Mijzelf » Wed Oct 26, 2016 6:02 pm

Do you have any packages installed? FFP on a NAS326 fw5.20 sometimes gives the same problems. Although I have no clue why. Link.

Cirip
Posts: 10
Joined: Tue Mar 15, 2016 4:06 pm

Re: NAS540 webui login problem

Post by Cirip » Wed Oct 26, 2016 6:23 pm

Yes this was the problem. Thanks for the idea!
I stopped ffp and works the login.

How can I remove ffp from the system? (it is not in stick)

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